You can quickly reset the charger to factory setting through the Installer app using Bluetooth.
- Select a charger. Make sure Bluetooth is enabled for both the charger and your phone.
-
The charger will connect to your phone via Bluetooth. Some phones may ask for permission.
After connecting to the charger, the charger information is displayed.
- Press the Bluetooth icon, then press Factory Reset.
A confirmation is shown.
- Press Reset to confirm.
After rebooting, the charger will be reset to factory settings.
You should also check the backplate, especially if you are erasing it. See Check and erase backplate for more information.