These regulations apply to the whole value chain and so we as Easee need to provide the compliant charge points but also the associated documentation. In addition to Easee providing documentation, our partners (installers, wholesalers and others selling Easee charge points) must also do the same.
If you have recently got an Easee charger installed in the UK after the 29th of June 2022, you should have received a Statement of Compliance. The Statement of Compliance gives you confidence that the charger meets current Government requirements. This document may have been given to you in physical form at the installation or it may have been emailed to you.
If you bought the charger through one of Easee's partners, you may have received the Statement of Compliance with our partner's formatting and branding.
If you would like to cross-check what should be in this document please use the links provided below for your information.
Statement of Compliance Documents
We have prepared a guide to new behaviour that comes with a compliant charge point, it is called Off-peak Charging (UK). It gives you some information on how to opt in and out of the requirement to have a off-peak hour charging schedule and a randomised delay.
One of the requirements for the Smart Charging Regulations is that we as Easee provide you as a User with what is known as the Technical File. This file is a reference document that includes explanations of how Easee has made our charge points compliant with these regulations.
We are duty-bound to make these available to you should you like to read them. Please use the links below to access them.
Deleting Data from the Charger
Easee can delete your personal data from the charger upon request. please email UKCyber@easee.com and ask for your personal data to be deleted. The Customer Support team will delete your data and respond once your data is completely deleted from the charger.