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Easee Help
Using Easee Chargers
Using Easee Chargers
The Basics
Getting Started - the basics of Easee chargers
Your first time using the app
Easee Charge Specifications
Easee Home Specifications
What is the Charge Lite?
What are the differences between Charge Lite and Home?
Your Charging Experience
If you are new to EVs and charging
You’ve bought an EV, but now what?
If you have used EV chargers before, but not Easee chargers
What is load balancing?
If you have used Easee chargers before
Installation
Installation - Load shedding through a ripple control device according to §14a EnWG
Installing and load balancing multiple Charge Lite chargers on one site
Installing a Chargeberry
Guides
Process: Adding and using two Easee keys
Connectivity
Connect your charger to WiFi
Charger is offline
How do I charge my car offline?
How do I activate the LTE cellular network?
Troubleshooting
Understanding Cable issues
Examples of photos of Chargeberry
The charging session changed to 1-phase and won't go back to 3-phase
Why doesn't my car charge as fast as I expected?
Why is my car not charging?
Understanding incompatible products
See all 18 articles
Additional Information
Chargers and sites access levels
Fallback current
Charger Scheduling on Large Sites (MDU)
Easee Charge and reimbursement calculations
Easee Home and reimbursement calculations
Easee One and reimbursement calculations
See all 13 articles
FAQ
Solar and surplus charging with Easee chargers
What do the different colors on the light strip mean?
How do I find the PIN code?
How do I find the charger's serial number?
The charging cable is stuck, what do I do?
What does MID certified mean?
See all 24 articles