Using Easee Chargers

The Basics

• Getting Started - the basics of Easee chargers
• Your first time using the app
• What is the Charge Lite?
• What are the differences between the Easee chargers?

Your Charging Experience

• If you are new to EVs and charging
• You’ve bought an EV, but now what?
• If you have used EV chargers before, but not Easee chargers
• What is load balancing?
• If you have used Easee chargers before

Installation

• Installation - Load shedding through a ripple control device according to §14a EnWG
• Installing and load balancing multiple Charge Lite chargers on one site
• Installing a Chargeberry

Guides

• Process: Adding and using two Easee keys

Connectivity

• Connect your charger to WiFi
• Charger is offline
• How do I charge my car offline?
• How do I activate the LTE cellular network?

Troubleshooting

• Understanding Cable issues
• Examples of photos of Chargeberry
• The charging session changed to 1-phase and won't go back to 3-phase
• Why doesn't my car charge as fast as I expected?
• Why is my car not charging?
• Understanding incompatible products

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Additional Information

• Chargers and sites access levels
• Fallback current
• Charger Scheduling on Large Sites (MDU)
• Easee Charge and reimbursement calculations
• Easee Home and reimbursement calculations
• Easee One and reimbursement calculations

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FAQ

• Solar and surplus charging with Easee chargers
• What do the different colors on the light strip mean?
• How do I find the PIN code?
• How do I find the charger's serial number?
• The charging cable is stuck, what do I do?
• What does MID certified mean?

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