What does it mean if my charger displays an error message related to the voltage?
A voltage error means the voltage supplied to your property is either too high (> 253 V) or too low (< 207 V). The standard voltage for most properties is typically around 230 volts.
What should I do if I encounter this incoming supply issue error message?
If you receive an error message regarding the incoming supply voltage during charging, follow these steps:
- Check Power Supply: Verify if there are any visible issues with the power supply to your property, such as fluctuations in electrical appliance operation or lights.
- Wait: Allow some time for the voltage to stabilize within the acceptable range of 207 to 253 volts.
- Resume Charging: Once the voltage stabilizes within the acceptable range, you can resume charging.
What should I do if the problem persists despite stable voltage?
If you continue to experience incoming supply issues even after the voltage stabilizes within the acceptable range, it's advisable to contact your electricity supplier to address the underlying problem. They can conduct a thorough inspection of the electrical infrastructure and resolve any issues with the supply voltage.
What are some potential causes of incoming supply issues during EV charging?
Several factors could contribute to incoming supply issues, including:
- Voltage Fluctuations: External factors such as changes in the electrical grid or power distribution network can lead to fluctuations in supply voltage.
- Electrical System Problems: Issues within the property's electrical system, such as faulty wiring or overloaded circuits, may affect the stability of the supply voltage.
- Utility Company Issues: Problems with the utility company's infrastructure or equipment can also result in irregular supply voltage.
By following these guidelines and addressing any incoming supply issues promptly, you can help ensure a safe and reliable charging experience for your electric vehicle. If you have further questions or concerns, don't hesitate to reach out to Easee support or your electricity supplier for assistance.
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