Using products

• New user – How to start charging
• Start using Easee – first charge and app setup
• Get access in the Easee App – how to add a charger or site
• Adding a Charger in the App
• Easee App overview – charging, consumption and settings
• Easee charger LED lights – colours, patterns and what to do

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• Easee charger PIN code – where to find or recover the PIN
• How do I find the charger's serial number?
• Manage charging access – Open, Public, Private and user roles
• Easee Keys (RFID) – choose, add and manage a key
• Chargers in shared installations (housing associations, condominiums, and shared garages)
• Setting up access control as a site owner

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• The charging cable is stuck, what do I do?
• Car not charging or charging stops – check the status in the Easee App
• Easee charger is charging slowly or shows a charging limit
• What charging speed should I expect?

• Charging consumption and reports – view, export or check missing data