Add your charger to the Easee App
Not sure how to add your charger, or why the App asks for a serial number and PIN?
You can add your charger by accepting an invitation or using its serial number and PIN. Which method applies depends on how access to your charger or site is managed.
Before you start, install the Easee App and sign in, or create an Easee account.
Who manages your charger?
Select the option that matches your installation to find out how to add your charger.
I manage my own chargerFor chargers you manage yourself, such as your home charger or an installation you've recently taken over.
Accept an invitation
Your installer or the previous Site Owner can arrange for an invitation to be sent to your Easee account email address.
Serial number and PIN
Use this method for a self-managed installation where access has not yet been assigned to the charger or its site.
- Select Add product in the App, or use + → Locate product.
- Enter the charger's serial number and PIN.
- Follow the App instructions.
Taking over an existing installation?
The previous Site Owner needs to transfer ownership to you. They can send the transfer invitation by email, share it through a messaging service or provide a QR code.
Ownership transfer guideSomeone else manages my chargerFor example, at an apartment building, shared car park, workplace or housing association.
If your charger is part of a managed installation, its serial number and PIN cannot be used to gain App access, even if you own the charger.
Contact the person managing charging
Ask your building management, landlord or charging operator whether Easee App access is available.
If it is, provide your Easee account email address so they can arrange an invitation to your charger or site.
You don't need the charger's PIN to accept an invitation.
Some installations use charging keys or the operator's own charging service instead of providing Easee App access.
Charging at a shared siteReceived an invitation?
Sign in with the Easee account the invitation was sent to.
- Open the invitation email or invitation link on a phone or tablet with the Easee App installed.
- Check whether the invitation is for a charger or a site.
- Select Accept in the App.
Check the confirmation
The App confirms that you’ve accepted the invitation. Open Home and follow any next step shown:
- Direct charger invitation: the charger is available after acceptance. No first charging session is required.
- Site Owner or Administrator: the site’s chargers are visible after acceptance.
- Users at some shared sites: chargers may appear only after your first authorised charging session. Follow the App message and use the charging method provided by your site contact.
Need help with your invitation?
Invitation missing or expired
Check your spam or junk folder. If the invitation is missing or expired, ask the person who arranged access to send a new one.
Can't accept your invitation?
Accept the invitation through the Easee App on a compatible phone or tablet. If you opened it on a desktop computer, switch to your phone or tablet:
- Install the Easee App and sign in with the invited account.
- Open the invitation link on that device.
- Select Accept in the Easee App.
If the link does not open the App automatically, open it in the device's browser and continue to the Easee App.
If you still cannot accept the invitation, contact Easee Technical Support.
Get help with the invitationExplore the Easee App
The App overview shows you where to find your charger, check its charging status and use the available controls.
Explore the Easee App