Charging access and user roles – Open, Public and Private

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Charging access and user roles

Charging access and user roles

Understand access settings, user roles and how site and charger access work together.

Owner: EaseeLast reviewed: 27 October 2026
Applies to:Easee chargers
For:Users · Site Owner · Administrators

Access to charging depends on the charger’s access setting, how it relates to its site, and the permissions assigned to users and Easee Keys. A charger can follow its site’s access setting or use its own.

Your user role determines which settings you can view or manage. This applies whether you charge at home or manage chargers for others.

01Charging access settings

The three settings are Open, Public and Private. Here is how they differ:

Open

Anyone can charge.

No authorisation needed.

Public

Anyone with an Easee account can charge.

Authorise the session. You do not need site access.

Private

Only users or Easee Keys with the required access can charge.

Authorisation required.

For Public and Private access, charging can be authorised through the Easee App or with a registered Easee Key. The available method depends on how access is set up and the permissions assigned to the account or key.

Easee Key access and permissions

02User roles

The Site Owner and Administrators manage charging access. Users charge with the access provided.

Site Owner and Administrators

  • Decide who can charge and how charging is authorised.
  • Manage site and charger settings.
  • Add users and arrange access using Easee Keys.

Each site has one Site Owner and can have several Administrators.

Users

Charge at the chargers they have access to, using the method set up for them.

If you have received an invitation, accept it and find your charger in the App.

03How site and charger access work together

Access settings can apply to a whole site or to one charger. Linked and Unlinked show whether a charger follows the site’s setting or is managed separately.

Example: an Open site with one Private charger
Site access settingOpen
Linked chargerOpen

Follows the site’s access setting. Changes to the site setting also apply to this charger.

Unlinked chargerPrivate

Uses its own access setting. Changes to the site’s access setting do not affect this charger.

Inviting users to an Unlinked charger

  • MDU sites: Users can be invited directly to the charger without receiving site access.
  • SDU sites: The invitation also grants site access.

MDU and SDU refer to multi-dwelling and single-dwelling site types.

04Change access settings

  • Who: Site Owner or Administrators at Easee-operated sites. Other operators use their own access controls.
  • Before you start: At shared sites, check Linked or Unlinked in Easee Control to identify which setting applies.
Easee AppChoose Open, Public or Private
  1. Open the charger in the Easee App and select Access.
  2. Choose Open, Public or Private.
  3. Look for the confirmation at the bottom of the screen.

The selected access setting is now active.

Easee ControlManage charger settings and users
Open Easee Control
  1. Sign in to Easee Control, select Easee View and open the site.
  2. Open the charger and select Access using the lock icon.
  3. Choose Linked to use the site’s access setting, or select Open, Public or Private to configure access for this charger.
  4. For Private access, manage approved users under Access list.

    Inviting someone to an Unlinked charger: at MDU sites, access can be limited to that charger; at SDU sites, the invitation also grants site access.

  5. Select Save.

The charger now uses the saved access setting.

If the access setting cannot be changed or does not work as expected, contact Easee Technical Support.

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