What does it mean if my charger displays an error message indicating "Invalid Grid"?
If the charger shows an "Invalid Grid" error, the charger is unable to recognize the power grid configuration. This error message is typically displayed when the charger encounters issues with identifying or establishing a stable connection to the electrical power grid.
What steps should I take if I get an "Invalid Grid" error message?
If you receive this error message on your EV charger, follow these steps:
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Reboot Charger: Rebooting can often resolve temporary glitches or software issues that the EV may have sent the charger.
- Wait and Retry: Allow some time for the charger to reset and attempt to establish a connection with the power grid. Try charging the EV again to see if the error persists.
What should I do if the problem persists despite rebooting the charger?
If the "Invalid Grid" error persists even after rebooting the charger, complete these steps:
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Contact a Licensed Electrician: The problem appears to be related to the electrical infrastructure of your property, consider consulting a qualified electrician to assess and address any wiring or configuration issues.
How can I prevent "Invalid Grid" errors during future charging sessions?
While some factors may be beyond your control, you can take certain precautions to minimize the likelihood of encountering "Invalid Grid" errors:
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Stable Power Supply: Ensure that your property's electrical infrastructure provides a stable and consistent power supply to the charger.
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Regular Maintenance: Regularly check your app to make sure the charger has the latest firmware updates.