What does your charger’s light mean?
LED colours, patterns and what they mean.
The LED strip shows your charger’s status, from standby and charging to access requests and faults. Find the colour and pattern below to understand what it means and whether you need to act.
No light or an unusual pattern?
Find your light pattern
Choose a colour. Steady lights stay on, pulsing lights brighten and dim, and blinking lights switch on and off.
Animations show the pattern, not exact timing.
White or blueReady, connected, charging or waiting for approval
Did the colour change after you held the touch button? If so, follow the Bluetooth connection guide →.
| What you see | What it means | What to do |
|---|---|---|
|
One or two steady white lights at the bottom
|
Standby. The charger is ready. | No action needed. |
|
Steady white or blue light across the strip
|
Vehicle connected. Charging is not in progress. | No action needed if charging is not due to start. |
|
White or blue light gradually brightens and dims
|
Charging in progress. | No action needed. |
|
White light blinks on and off across the strip
|
Waiting for charging approval. | Authorise with your key, the Easee App or the method provided by the site. Unsure which to use? Ask the site owner or operator. |
|
White light blinks rapidly across the strip after using a key or tag
|
Checking your key or tag. | Wait for the key check to finish. |
|
Only the bottom light blinks white
|
Searching for the primary charger (Master) on the same circuit. | On a shared site, ask the site manager to check the primary charger. If you manage it yourself, check that it is switched on and online. Restart the primary charger if needed. |
RedCheck the movement and any App warning
A brief red blink after an authorisation attempt can mean access was rejected. A persistent red light needs a fault check.
| What you see | What it means | What to do |
|---|---|---|
|
Red light blinks on and off
|
Access rejected or a fault. | Brief blinking after an authorisation attempt: check access below →. Persistent blinking or warning sounds: check the App warning below →. |
|
Red light gradually brightens and dims
|
A fault needs attention. | Check the App warning below →. |
|
Steady red light across the strip
|
Charger error. | Check the App warning below →. |
Brief red blinking after an authorisation attempt
If blinking stops without warning sounds, check your key → or ask the person managing access to check your charging permission. Seeing the charger in the App does not grant permission to charge.
Authorisation accepted but charging still not starting? Check the charging status →.
Persistent red light or warning sounds
Stop trying to charge if you hear warning sounds. Check the Easee App and follow the temperature guidance → or guidance for the reported error →.
No clear warning, or the fault remains? Contact Technical Support →. Do not repeatedly restart the charger or force a locked cable.
YellowInstallation setup is waiting
| What you see | What it means | What to do |
|---|---|---|
|
Only the bottom light blinks yellow
|
Installation setup incomplete. | Contact the installer to complete setup. Adding the charger to the Easee App does not complete installation setup. |
GreenCharger identification
| What you see | What it means | What to do |
|---|---|---|
|
The whole strip turns green for 10 seconds
|
Identify Charger is active. This helps locate a specific charger in a larger installation. | No action needed. The identification light ends after 10 seconds. |
The pattern does not match?
Contact Technical Support below for help identifying the pattern.
Contact Technical Support
Please send:
- The charger serial number
- Any warning shown in the Easee App
- A short video of the entire light strip if the pattern is moving or unclear