Charging access and user roles
Understand access settings, user roles and how site and charger access work together.
The charging access setting defines who can charge and whether authorisation is required. Your user role determines which settings and permissions you can manage.
A site groups the chargers at one location, such as a home, workplace or apartment building. Each charger can follow the site’s access setting or use its own.
01Charging access settings
The three settings are Open, Public and Private. Here is how they differ:
Open
Anyone can charge. No account or site access permissions are required.
No authorisation required. Connect your car to start charging.
Public
Anyone can charge after authorisation. No site access permissions are required.
Use the Easee App or a registered Easee Key accepted by the charger.
Private
Only people with the required charging access can charge.
Authorisation required. Use the Easee App or an authorised Easee Key.
Need access to a charger or site?
For permission to charge at a Private charger, contact the Site Owner, an Administrator or the operator. To get access to a charger or site in the Easee App, follow the guide below.
Get access to your charger or site02User roles
Each site has one Site Owner and can have several Administrators and Users. These roles define site permissions; Public charging does not require a site role.
Site Owner
Manages site and charger settings, user access and Easee Keys. Only the Site Owner can view charger PINs in the Easee App and transfer the site to a new Site Owner.
Administrator
Manages the site’s day-to-day operation, including site and charger settings, user access and Easee Keys.
User
Can charge where they have the required access, but cannot manage site-wide administrative settings.
03How site and charger access work together
A Linked charger follows the site’s access setting. An Unlinked charger uses its own access setting but still belongs to the site.
Follows the site’s access setting. Changes to the site setting also apply to this charger.
Uses its own access setting, independently of the site’s setting.
Inviting users to an Unlinked charger
Multi-dwelling sites (MDU)
For sites shared by different households or parties, such as an apartment building.
An invitation can give users access to just one Unlinked charger.
Single-dwelling sites (SDU)
Typically private home installations.
An invitation to an Unlinked charger also grants site access.
04Change charger access settings
- Who: Site Owner or Administrator at Easee-operated sites. Other operators use their own access controls.
Change a charger’s access setting
Easee AppChange the charger’s access setting
- Open the charger in the Easee App and tap the Access icon to show the available access settings.
- Choose Open, Public or Private.
- Look for the confirmation at the bottom of the screen.
The selected access setting is now active.
Easee ControlSet Linked or configure access for this charger
- Sign in to Easee Control, select Easee View and open the site.
- Open the charger and select Access using the lock icon.
- Choose Linked to use the site’s access setting, or select Open, Public or Private to configure access for this charger.
- For Private access, manage approved users under Access list.
- Select Save.
The charger now uses the saved access setting.
For charging permissions or operator-managed access, contact the Site Owner, an Administrator or the operator. For technical problems with access settings in the Easee App or Easee Control, contact Easee Technical Support.