Create an Easee account
Download the Easee App, register your account, confirm your email address and continue to charger access.
Your Easee account is the sign-in you use across the Easee App and Easee Control. Create it with the email address intended for your access, confirm that address, then continue to the separate access process for your charger.
Already started? Fix an account creation problem
Before you create another account
If you were invited, use the exact email address the invitation was sent to. If an Easee account already exists with that address, sign in or reset its password instead of creating a second account.
01Get the Easee App
Account creation starts in the Easee App, so open the official store for your device before continuing.
02Create and confirm your account
Use the email address checked above so invitations and later charger access are attached to the correct account.
Select Create an account
The registration form opens.
Enter your details
Select your country, then enter your first name, surname, email address and password. The phone number is optional.
Accept the terms and create the account
Read the Terms and Conditions and Privacy Policy, select the confirmation checkbox, then select Create account. If the button is unavailable, check that every required field is complete.
Confirm your email address
Open the confirmation email from Easee and follow its activation link. Then return to the Easee App and sign in.
Your account is confirmed
You can now sign in to the Easee App and Easee Control.
03Continue to charger access
The account identifies you, but it does not by itself add a site or charger. Access or ownership must also be assigned to that account.
Easee account
Provides one sign-in for the Easee App and any Easee Control access available to your role.
Charger access
An invitation, ownership transfer or the person managing the site connects the site or charger to your account.
Get access to your Easee charger04Fix an account creation problem
Choose the symptom you can see. Each route ends with the next action for that specific problem.
I did not receive the confirmation email
Check the spam or junk folder and search for an email from Easee. Confirm that the email address entered during registration is correct and that you can access that inbox.
The confirmation email is still missing
Include the email address used and the approximate registration time in your request.
Contact Easee SupportThe email address is already registered
Return to the login screen and sign in with the existing account. If you do not know the password, select Yes, help me create a new one and follow the recovery steps.
I cannot select Create account
Check that every required field is complete and that the Terms and Conditions checkbox is selected. The phone number field is optional.
The site or charger does not appear after I sign in
The account is working, but access has not yet been assigned or accepted. Continue with the access path for a new installation, ownership transfer or shared site.
Get access to your Easee chargerI need to change my phone number
Do not create a new account. Sign in to Easee Control, then open Profile settings → View profile → Edit account.
Open Easee ControlI still cannot create or confirm the account
Include the email address used, whether you use iOS or Android, the approximate time of the attempt and a screenshot of the message shown in the Easee App.
The documented routes did not solve the problem
Send the information above so Support can identify the failed account step.
Contact Easee Support