Create an Easee account
Register in the Easee App and confirm your email address.
Your Easee account lets you use the Easee App and Easee Control to check charging and use chargers you have access to. Some shared or publicly accessible charging sites also require an Easee account, even if you do not own a charger. Creating an account does not automatically add a charger to the app or give you access to a private site.
Already have an Easee account? Sign in with it instead of registering again. If you have forgotten your password, use the password reset option on the sign-in screen.
01Get the Easee App
Install the app using the link for your device, or scan the QR code with your phone. If the app is already installed, continue to account creation below.
02Create your account
Open the Easee App and select Create an account. Use an email address you can access, as you will need to confirm it.
If you received an invitation to access a charger or charging site, register with the email address it was sent to.
Enter your details
Select your country, then enter your first name, surname, email address and password. Your phone number is optional.
Accept the terms and create the account
Read the Terms and Conditions and Privacy Policy, select the confirmation checkbox, then select Create account.
Once the account is created, Easee sends you a confirmation email.
The email address is already registered
An account already exists for this address, so you do not need to register again. Return to the sign-in screen and sign in with that account. Use the password reset option if you do not know the password.
I cannot create the account
Check that every required field is complete and the terms checkbox is selected. Follow any validation message shown in the app, then try again.
If registration still fails, include the email address you used and any error message when contacting Support.
03Confirm your email address
Open the confirmation email from Easee and follow the activation link. Once your email address is confirmed, return to the Easee App and sign in.
I did not receive the confirmation email
Search your inbox and spam or junk folder for an email from Easee. Check that the address you entered during registration is correct and that you can access that inbox.
If the email still does not arrive, include the address you used when contacting Support.
Your account is ready
If the charger you want to use is not shown in the Easee App, follow the access guide to find the right next step for your charger or site.