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  1. Easee Help
  2. Installing products
  3. Installer App
  4. FAQ

FAQ

  • How do I update a charger's WiFi credentials?
  • How do I find a specific charger on a site?
  • Are company accounts available in the Installer app?
  • How can I download the Installer App?
  • I am not an installer. Can I use the Installer app to configure my charger?
  • What happens when I transfer the ownership to the customer?
  • I am not able to use NFC on my phone, how do i know where the NFC antenna is on my phone?
  • Should I transfer the ownership for charging sites which are not operated by Easee?
  • Can I do the installation and have my customer configure the charger by themselves?
  • Can I reset a backplate I have used before? 
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