Access

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Access Control

User roles | Access levels | Authentication

01

What is Access Control?

Access Control defines who can manage a site, who can charge, and how a charging session is authorized.

Who can manage a site?

User roles define whether someone is the owner, administrator, or user of a site.

Who can charge?

The access level defines whether everyone, registered people, or only invited users can charge.

How is a charging session authorized?

Authentication is done through the Easee App, an Easee Key, or RFID.

02

How does the model work?

The model follows a fixed order: site, user role, access level, and authentication.

Site

The central unit for chargers, users, and settings

User role

Defines what a person is allowed to manage at the site.

  • Site owner
  • Administrator
  • User

Access level

Defines who is allowed to start a charging session.

  • Open
  • Public
  • Private

Authentication

Defines how charging is authorized and assigned.

  • Easee App
  • Easee Key or RFID

SDU and MDU belong to the isolation rule

SDU and MDU describe whether the access level applies to a home site or to individual chargers at a commercial site.

03

Which roles are available?

User roles define what a person is allowed to manage. They do not automatically determine whether someone is allowed to charge. Charging permissions are controlled through the access level.

Site owner

The site owner has the highest permission level for the site. They can manage users, administrators, chargers, access levels, and reports.

  • Can transfer ownership
  • Can manage administrators and users
  • Can change access levels
Administrator

Administrators manage the day-to-day operation of a site. They can invite users, maintain settings, and change access levels, but they cannot transfer ownership.

  • Can invite users
  • Can manage site settings
  • Can view consumption reports
User

Users can use shared chargers and view their own consumption. They do not manage the site.

  • Can charge using the Easee App, Easee Key, or RFID
  • Can view their own consumption
  • Cannot manage users or access levels

Important

A role describes management permissions. Whether charging is allowed is decided by the access level.

Permission Site owner Administrator User
Change site settings Ja Ja Nein
Invite users Ja Ja Nein
Manage access levels Ja Ja Nein
Transfer ownership Ja Nein Nein
Charge using app or key Ja Ja Ja
View consumption reports Ja Ja Own consumption

04

Which access levels are available?

Access levels define who is allowed to start a charging session. The order is simple: Open, Public, Private.

Important note about Open

With the access level Open no authentication is required. Anyone with physical access to the charger can start a charging session. This means the charging session is not assigned to a specific person via app, Easee Key, or RFID.

Open

Anyone can charge. No authentication is required.

Public

Authorization is done through the Easee App, an Easee Key, or RFID. A site invitation is not strictly required.

Private

Only authorized users can charge. Users must be added to the site or the charger.

Access level Who can charge? Authentication User assignment
Open Anyone with physical access Nein Nein
Public People with app, Easee Key, or RFID Ja Ja
Private Authorized users or assigned keys Ja Ja

05

How do SDU and MDU behave?

SDU and MDU relate to the isolation rule: SDU is used for home sites, while MDU is used for commercial sites with multiple chargers or users.

Isolation rule

Determines whether the access level applies to the site or to the individual charger

SDU | Home site

At a home site, chargers usually remain linked to the site and inherit its access level.

Linked chargerThe access level is inherited from the site.

MDU | Commercial site

At commercial sites, a charger can be isolated so that it receives its own access level.

Isolated chargerRelevant when chargers are assigned to fixed parking spaces or users.

06

Typical use cases

These examples help identify which combination of role, access level, and authentication makes sense in practice.

Private parking space

For a single private charger, a restricted access level is often sufficient. Users charge through the app, Easee Key, or RFID.

Apartment building

Users are invited or keys are assigned. With MDU, access can be managed separately for each charger.

Consumption analysis

If consumption needs to be traceable later, users, keys, and access levels should be planned carefully.

Note about consumption reports

Consumption reports show how much energy was used at the site or at individual chargers. Which assignment is possible depends on whether charging sessions are authenticated through users, Easee Keys, or RFID.

07

FAQ

What is the difference between a user role and an access level?

The user role defines what a person is allowed to manage or view. The access level defines who is allowed to charge.

Can there be multiple site owners?

No. A site has exactly one site owner. Multiple administrators and users can be added.

When does a charger become visible in the Easee App?

This depends on the authorization and access level. For directly shared chargers, the charger appears as a product after the invitation has been accepted.

Does every user need an Easee Key or RFID key?

Not always. With Open, no key is required. With restricted access levels, authentication can be done through the Easee App, an Easee Key, or RFID.

Can an individual charger have its own access level?

Yes, if the charger is separated from the site through the isolation rule. This is especially relevant in MDU scenarios with fixed parking spaces or assigned users.

Contact support

If you are not sure which access level, role, or isolation rule fits your site, Easee Support can help.

Contact support

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