Charging access and user roles
Choose who can use your charger and understand who can change its access settings.
Use this guide to choose who may charge and change access for the intended charger or site.
Ready to change access? Go straight to the instructions
If your charger is missing from the app, follow the separate guide to get access to your charger.
The overview below separates three questions: who may charge on the left, who can manage access in the centre, and which setting the charger follows on the right. Use it to understand the options, then change access in the app or Easee Control.
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01Choose who may charge
Start with the left-hand column of the overview: which group should be allowed to charge? Choose Private if you want to approve each person; Public still allows other Easee account holders to charge without an invitation.
Public and Private access require identification. An Easee Key or compatible RFID tag must be linked to the user’s Easee account; for Private access, that account must also be approved. A user with app access to a Private charger can use the Easee App.
02Check where the setting applies
Once you have chosen who may charge, the right-hand column shows where that access setting comes from: the site or the individual charger. A site is the installation containing your charger and may include other chargers.
Changing the site access level affects every linked charger. To give one charger a different access level or its own approved-user list, manage it separately in Easee Control.
Unlinking the access setting does not remove the charger from the site or change Site Owner and Administrator permissions.
03Change access
Before making the change, check the middle column of the overview for the role you need. You need Site Owner or Administrator permissions to change access. If you are a User, ask one of them to make the change.
These instructions apply to sites operated by Easee. If another operator manages the site, use its app or contact the operator. Otherwise, open the instructions for the change you want to make.
Choose an access level in the Easee App
For a shared site, check the setting’s scope in Easee Control before changing access.
- Open the charger in the Easee App and select Access on the charger card.
- Select Open, Public or Private. Look for the confirmation at the bottom of the screen.
If the option is unavailable, ask the Site Owner or Administrator to check your permissions.
Manage one charger in Easee Control
Use this method to manage the charger’s link to the site access setting or its own approved users. Open Easee Control
- Sign in, select Easee View and open the site.
- Open the charger, then select Access using the lock icon.
- Choose Linked to use the site access level. To manage the charger separately, select its own Open, Public or Private setting.
- For Private access, use Access list to review or manage approved users. Before adding someone, check how the site type affects their access.
Before inviting someone: SDU and MDU site access
The site type affects whether inviting someone to an unlinked charger also gives them access to the site.
SDU and MDU here refer to the site type, not the charger product group.
User access to unlinked chargers on SDU and MDU sites Site type When a user is added to an unlinked charger MDU site The user can be added to that charger without receiving additional permission for the site. SDU site The user also receives access to the site. To find the site type in the Easee App, open the site overview, select settings and open About. If this information is unavailable, ask the Site Owner or Administrator.
- Select Save.
Change the site access level in Easee Control
This changes access for the chargers that follow the site setting. Open Easee Control
- Open the site, then go to Tools → Access Control.
- Choose the required access level. For Private access, check that the intended users are approved for the site.
Access set as intended?
If the saved access level and, for Private access, the approved users match your choice, setup is complete.