Find the PIN code for your Easee charger
Check the Easee App, your installation records or the charger label.
Get access to your chargers PIN: The Site Owner can find the charger's PIN in the Easee App. If someone else manages your installation, they can help you arrange the appropriate access.
Find the PIN in the Easee App
With the Site Owner role you can view the PIN directly in the App.
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Open settings
Select your charger, then tap the settings icon in the top-right corner.
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Select About
Under General, select About.
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Show the PIN
Tap the eye icon beside PIN code.
Check documents and labels
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Installation documents
Look for the PIN or PIN sticker in the manual, installation records or handover documents.
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Fuse-box door
Your installer may have placed the PIN sticker inside the door. Do not remove protective panels or touch electrical components.
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Installer or seller
Ask your installer whether they kept the PIN. For a second-hand charger, ask the seller for the PIN and installation documents.
Charger label
The PIN sticker may still be behind the removable outer front cover.
Remove only the outer front cover. Do not open electrical enclosures or touch electrical components. Ask your installer for help if you are unsure.
Get help with your PIN
Easee Support needs to verify ownership of the installation before sharing a PIN. Please include:
- Charger serial numberFind serial number
- Installation address and the email address for your Easee account.
- Proof of ownership, such as the original charger invoice, property purchase agreement or confirmation from the previous owner.
We may not be able to recover the PIN for a second-hand charger.
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