Easee charger light patterns
Check whether your charger’s light is normal or needs attention.
The light strip shows what your charger is doing. Find the colour and movement you see below, then check its meaning and whether you need to act. If the whole strip is dark, go to No light →.
Steady: stays on. Pulsing: gradually brightens and dims. Flashing: blinks on and off.
The examples are vertical, like the strip on your charger. The animations illustrate movement, not exact timing.
White or blue light
Did the colour change after you held the touch button? If so, follow the Bluetooth connection guide →.
| What you see | What it means | What to do |
|---|---|---|
|
One or two steady white lights at the bottom
|
Standby. The charger is ready. | No action needed. If a vehicle is connected and you expected charging to start, Check the charging status →. |
|
Steady white or blue light across the strip
|
Vehicle connected. Charging is not in progress. | No action needed if you are not expecting charging yet. Otherwise, Check the charging status →. |
|
White or blue light gradually brightens and dims
|
Charging in progress. | No action needed if charging is working as expected. If it is slower than expected, Check the charging limit →. |
|
White light blinks on and off across the strip
|
Approval needed. The charger is waiting for permission to charge. | Use an approved Easee Key, RFID tag or the charging method provided for this site. If you do not know which method to use, ask the person or operator responsible for the charger. If it turns red, use the access check below →. |
|
White light blinks rapidly across the strip after using a key or tag
|
Key check in progress. The charger is checking your key or tag. | Wait for the light to change. If it turns red, use the access check below →. If it keeps blinking, follow the key troubleshooting guide →. |
|
Only the bottom light blinks white
|
Connection between chargers unavailable. The charger is searching for the primary charger (Master) on the same circuit. | Ask the person managing the site to check the primary charger. If you manage the site, Check charger communication →. |
Red light
Match the movement first. A brief blink after trying to approve charging is different from a red light that keeps blinking, pulses or stays on.
| What you see | What it means | What to do |
|---|---|---|
|
Red light blinks on and off
|
Approval may have been rejected, or a fault needs attention. What happened just before it started helps you choose the next step. | If it followed an approval attempt and stops, check access →. If it continues or you hear warning sounds, check the fault →. |
|
Red light gradually brightens and dims
|
A fault needs attention. The warning shown in the Easee App helps identify the cause. | Check the fault warning → |
|
Steady red light across the strip
|
Charger error. The light alone does not identify the cause. | Stop using the charger if you hear warning sounds. Check the fault warning → |
Brief red blinking after trying to approve charging
If there are no warning sounds and the blinking stops, charging approval may have been rejected. After using a key or tag, check whether it works for this charger →. After trying to approve charging in the Easee App, ask the person managing charging access to check your permission. Seeing a charger in the Easee App does not by itself mean you can charge.
Red blinking continues, the light pulses or stays red
Stop trying to charge if you hear warning sounds. Check the warning in the Easee App. For a high-temperature warning, follow the temperature guidance →. For another specific error, follow the matching error guidance →.
If you cannot see a useful warning or the fault remains, contact Technical Support →. Do not repeatedly restart the charger or force a locked cable.
Yellow light
| What you see | What it means | What to do |
|---|---|---|
|
Only the bottom light blinks yellow
|
Waiting for configuration. Installation setup needs to be completed. | Contact the installer or the company responsible for the installation. Adding the charger to the Easee App does not complete installation setup. |
Green light
| What you see | What it means | What to do |
|---|---|---|
|
Green light starts at the bottom and fills the strip upwards
|
Software update in progress. The fuller the green strip, the further the update has progressed. | Wait for the update to finish. Once it is complete, the strip is no longer green. |
No light on the strip
If the entire light strip is dark, there may be several possible causes. Use the dedicated guide to check what is happening.
Other or unusual patterns
Disco lights or partially dark LEDs: An unusual multicoloured pattern does not affect charging by itself, but the LED display should still be checked. Check the LED display →
Another pattern: Check the Easee App for a warning and follow the instruction shown. If charging does not start or stops, check the charging status →. If the pattern remains unexplained, contact Technical Support →.
Contact Technical Support
Include the charger serial number and any warning shown in the Easee App. For a moving or unclear pattern, send a short video showing the whole strip.