Start using your Easee charger
Get started with your charger, get access and set up the features you need.
New to Easee? Start by checking that your charger is ready to charge. From there, we'll help you with access and the settings you need for your installation.
01Test your charger
Connect your vehicle and check whether charging starts. This tells you whether your charger is ready to use or whether something needs to be resolved first.
Connect the vehicle
Connect the cable securely to the charger and the vehicle.
Make sure the vehicle is ready to charge
Check that the vehicle is ready and that its own schedule is not delaying the session.
Check whether charging starts
Use the result below to continue.
| What happens? | What it means | Next step |
|---|---|---|
| Charging starts | Great. Your charger is ready to use. | Continue with the Easee App |
| Authentication is required | Your charger is ready, but you need permission to start charging. | Get access to your charger |
| Charging doesn't start | Something else may be preventing charging. | Check why charging isn't starting |
02Get your charger in the Easee App
If you want to view or manage your charger in the Easee App, how you get access depends on your installation.
You need an Easee account before the charger can appear in the app.
Create an Easee account
My own private charger
If the charger was recently installed, the installer must complete the handover. If it was already installed when you moved in, you may need access or ownership transferred to you.
Get access to a private charger
Shared or managed installation
The Site Owner, Administrator or operator controls access and decides which account, app or key you use.
Get access to a shared site03Set up what you need
Once charging works and you have the access you need, you can personalise how you use your charger.
Control who can charge
If you own or manage the installation, you can choose who is allowed to charge and whether authentication is required.
Compare access levels and permissionsUse an Easee Key
Use a key or compatible RFID tag to authenticate without using your phone.
Set up an Easee KeySet a charging schedule
Choose when your vehicle should charge. Avoid overlapping schedules in the Easee App, the vehicle and connected charging services.
Set a charging scheduleCheck your consumption
View your charging sessions and energy use. Available reports depend on your role and permissions.
View consumption reports