Using products

• New user – How to start charging
• Start using Easee – set up app, account and charger access
• Get access in the Easee App – how to add a charger or site
• Adding a Charger in the App
• Easee App overview – charging, consumption and settings
• Easee charger LED lights – colours, patterns and what they mean

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• Easee charger PIN code – where to find or recover the PIN
• How do I find the charger's serial number?
• Easee charger access control and user roles
• Easee Keys (RFID) – add, use, remove and fix a key
• Chargers in shared installations (housing associations, condominiums, and shared garages)
• Setting up access control as a site owner

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• The charging cable is stuck, what do I do?
• Car not charging or stops – check the status in the Easee App
• Easee charger is charging slowly or shows a charging limit
• What charging speed should I expect?

• Easee consumption reports – view, export and understand charging data